Season Pass Protection Plan

Skiing and Riding is all of our passions and we all look forward to the time we spend on the mountain every year. With that said sometimes life gets in the way. For those unforeseen accidents or life changes that could occur throughout the year, Mount Sunapee Resort is now offering optional coverage for you and your season pass investment when the unexpected happens.

The cost of enrollment in the Season Pass Protection Plan is equal to 6% of the price of the pass at the time of purchase and can be added to a season pass up to 30 days after pass purchase or before the first day of the season, whichever comes first. The anticipated first day of the 2018/2019 ski season is Friday, November 23, 2018. Pass Protection is available for all Full-Ride, Blast, Blast Pass+, and Midweek Pass products.

COVERAGE DETAILS

Mount Sunapee Resort will refund, according to the refund schedule, an unused portion of your 2018/2019 season ski pass, if the participating pass holder is unable to use their pass for any of the following incidents. Dependents of the affected pass holder will also qualify for refunds as long as that dependent is currently enrolled in the Season Pass Protection Plan. Some exclusions do apply.

1. Physical Injury, Sickness, or Death – Injury or sickness that is so disabling that the pass holder can no longer ski/snowboard for the remainder of the season or the death of a participating pass holder.

2. Physical Injury or sicknesses of an immediate family member – Life-threatening sickness or injury of an immediate family member requiring the pass holder to become the primary caregiver of that immediate family member thus preventing them from using their season pass.

3. The pass holder is involuntarily terminated, is laid off, or is involuntarily relocated by an employer-initiated decision (defined below). Pass holder must have been an active employee for the same employer for at least one year prior to purchasing the pass and membership in the pass protection program. Job separation must occur following the effective date of coverage. Coverage is not applicable to temporary employment, independent contractors or self-employed persons.

4. The pass holder is called to active military service or military leave is revoked or reassigned.

5. Pass holder has a complication of pregnancy, normal pregnancy or childbirth. Pregnancy or complication of pregnancy must occur after the pass holder’s effective date of coverage. Dependents of the pass holder do not qualify for reimbursement in this case. 

EXCLUSIONS

With respect to the Season Pass Protection coverage, refunds are not payable in whole or in part for the following:

1. Season pass holders (including dependent passes) who are not currently enrolled in the Season Pass Protection Program.

2. Staff, Volunteer, Industry, Trade Media, Complimentary and Donated season passes.

3. The cost of the Season Pass Protection Program.

4. Any amount in excess of the purchase of the season pass, less the cost of the Season Pass Protection Plan per season pass covered.

5. Claims made after the established reporting date parameters (30 days from the date of the incident or after the last day the pass is valid.)

DEFINITIONS

“Unused Portions” means any period remaining between the date of the incident, as noted on documentation, and the last day the pass is valid.

“Injury” is a bodily injury, caused by an Accident and resulting directly and independently of all other causes. The Injury must happen while the pass holder is covered by Pass Protection and must require treatment by a Doctor.

“Sickness” is an illness, disease, or injury, which requires treatment by a doctor.

“Doctor” means a licensed practitioner of the healing arts, acting within the scope of his license. The treating doctor may not be the pass holder or a family member.

“Pass Holder” means the person whose name appears on the 2018/2019 Mount Sunapee Resort Full-Ride, Midweek or Blast Pass season pass.

“Immediate Family Member” means the pass holder’s spouse, child, spouse’s child, brother, sister, mother, father, grandparents, grandchild, step-brother, step-sister, step-parents, and parents-in-law.

“Dependent” means the pass holder’s spouse or legally dependent child.

PASS PROTECTION BENEFITS

Mount Sunapee Resort will refund the unused portion of the pass holder’s season pass, based on the following refund schedule if the pass holder is unable to use all or a portion of their pass due to the covered reasons listed on the reverse side.

Pass Protection Eligibility: Any pass holder who purchases a 2018/2019 season pass from Mount Sunapee Resort and who has paid the 6% Pass Protection fee is eligible for protection under this program.

Effective Date: Benefits will become effective on the date of enrollment in the program.

Termination Date: All coverage under this program ends on the last day that the pass is valid.

PRE-SEASON CANCELLATIONS 

For all incidents that occur prior to the start of the ski season (On or Before Nov. 24, 2018), Mount Sunapee Resort will reimburse the full cost of the season pass.

REFUND SCHEDULE

  • Prior to the opening day of the 2018-19 season, 100% of the purchase price of the pass less the cost of the protection plan
  • Between Opening day and December 25th, 75% of the purchase price less the cost of the protection plan
  • Between December 26th and January 31st, 50% of the purchase price less the cost of the protection plan
  • Between February 1st and February 28th, 25% of the purchase price less the cost of the protection plan
  • March 1st and beyond. No refunds will be issued.

CLAIMS PROCEDURE

All Claims must be submitted within 30 days of the incident and no later than April 30, 2019. To submit a claim, please contact our pass protection department at 603-763-3576 or passprotection@mtsunapee.com. To file a claim for protection, written documentation verifying the reason for a claim is required, including but not limited to: a doctor’s* verified statement on an official medical letterhead, letter from your employer, deployment papers via the US Military, or a completed USPS change of address for involuntary employer initiated relocations.

This protection is subject to the exclusions shown and all other terms of this program.

We reserve the right to reject a claim if any information is false or omitted thereon.

* Doctor is defined as a licensed practitioner of the healing arts, acting within the scope of his/her license. The treating doctor may not be the pass holder or an immediate family member.

The Season Pass Protection Plan does not cover any medical related expenses. This program only covers the cost of your 2018/2019 Mount Sunapee Resort Full-Ride, Midweek or Blast Pass season pass.

Questions?

Email: passprotection@mtsunapee.com

Phone: 603-763-3578

Season Pass Agreement

Conditions of Use and Release of Liability Agreement

CONDITIONS OF USE

1. This Season Pass is valid for the winter 2018-19 ski season. Skiing and riding privileges expire on the closing day in 2019.

2. Season Pass sales are non-refundable. Mount Sunapee offers an optional Pass Protection Program that may be purchased to protect your Season Pass investment in the event of unexpected life events that limit your use of your Season Pass.

3. In the event of a transfer to or use by another person of this Pass, or of any behavior which in the opinion of Mount Sunapee management constitutes misconduct or misuse of the facilities, your Season Pass may be revoked without a refund.

4. If for ANY reason you do not have your Pass with you, you MUST purchase a ticket to use the lifts. There will be absolutely no refunds for any reason for the required purchase of a day ticket while you are without your Season Pass.

5. In the event your Season Pass is lost, stolen, broken or unrecognizable, a fee of $25 must be paid for your replacement Pass after a 72-hour waiting period.

6. You are bound by all the Rules and Regulations listed on the back of your Season Pass identification card as well as the above Conditions of Use and the following Release from Liability.

RELEASE FROM LIABILITY

1. I understand and accept that skiing and/or snowboarding in its various forms is a hazardous sport that has many dangers and risks. I realize that accidents and injuries frequently occur at ski areas and that many obstacles and hazards exist that may or may not be seen. I agree as a condition of being allowed to use Mount Sunapee Resort’s premises and facilities, that I freely accept and voluntarily assume all risk of personal injury or death or property damage. I hereby RELEASE Mount Sunapee Resort; The Sunapee Difference, LLC; Resort Asset Management, LLC; Triple Peaks, LLC; CLP Mount Sunapee, LLC; Ski Resort Holdings LLC; the State of New Hampshire; and, each of their direct and indirect parent companies, subsidiaries, affiliates, partners, members, managers, agents, employees, directors, shareholders, and officers (hereafter “RELEASEES”) from any claims of legal liability including NEGLIGENCE, for personal injury or death or property damage which results in any way from: conditions on or about the premises or facilities, the operation of the ski area including but not limited to grooming, snowmaking, and/or other ski area operations, natural or man-made obstacles and terrain features or their placement, visibility or conditions, actions or omissions of employees or agents of the area or my participation in any form of skiing, snowboarding or any other activities of the area, accepting myself the full responsibility for any such damage or injury of any kind which may result.

2. I further agree that any claim, which I may bring against RELEASEE shall be submitted to the State and Federal courts in the State of New Hampshire and that no claims or actions shall be brought in any other jurisdiction.

3. If I am signing on behalf of a minor, I hereby certify that I have full authority to act as his/her legal guardian and in that capacity, I hereby release RELEASEES from all claims of legal liability including NEGLIGENCE and further agree to fully indemnify, defend and hold RELEASEES harmless from any and all damages or losses or claims or actions of any kind brought by any person, including the minor which arises out of the use by the minor of any Mount Sunapee Resort premises or facilities.